Anneke Steenkamp is a full time freelance writer, social media manager and copy creative. When she's not typing away at client content she's spending time with her pet dog, Zoey.
Zopim Feature Articles
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Don't Fall Asleep on the Job: 4 Tips to Provide After Hours Support
Don't limit your customer support to only certain hours of the day. To win the loyalty of the modern customer you must be prepared to provide support 24/7....
6 Tips for the Best Online Customer Support - Zopim's Blog
Effective online customer support is crucial to keeping customers engaged. Follow our 6 tips to improve your support and impact the success of your business...
What Businesses Can Learn from Spain's Early World Cup Exit
Spain are out of the 2014 FIFA World Cup. Some of their key failings can be attributed to rudimentary business missteps. Here's what we can learn from them....