Anneke Steenkamp is a full time freelance writer, social media manager and copy creative. When she's not typing away at client content she's spending time with her pet dog, Zoey.
As businesses, we should always have our ears on the ground to gather the wants, needs and complaints from our audiences. That’s why Live Chat customer support is so popular.
With so many businesses adopting a mobile-first mindset, it is important to remember that Live Chat is just as important, if not more so, on mobile applications, as it is on Web-based platforms.